nagad88 referral's Privacy Policy

1 Introduction

nagad88 referral is an online gaming and sports betting platform for users in Bangladesh. The privacy of your personal information is our highest priority. This document clearly describes what types of information we collect, how we use it, how long we retain it, and whether any information is shared with third parties.

This Privacy Policy applies to the use of all nagad88 referral services — the website, mobile app, and customer support channels. By registering on the platform or using its services, you acknowledge that you have read and understood this policy.

We guarantee that none of your information will be used outside our platform without authorisation. To learn more about nagad88 referral's services, purpose, and values, visit our About Us page.

2 Types of Data Collected

2.1 Information Collected at Registration

When you create an account on nagad88 referral, we collect the following information:

• Full name (in Bangla or English)
• Date of birth (for age verification — no account may be opened for anyone under 21)
• Mobile number (for OTP verification)
• Email address
• Preferred username and password

2.2 Transaction Information

During deposits and withdrawals we record payment-related information. This includes mobile wallet numbers (bKash, Nagad, Rocket) or bank account details, and the amount and time of each transaction. Complete financial details stored on payment service providers' servers are not retained on our servers.

2.3 Automatically Collected Information

Certain information is recorded automatically on a technical basis when you visit the site:

• IP address and browser type
• Device type (mobile / desktop / tablet)
• Time of site access and page visit history
• Cookie and session data (see Section 6 for details)

2.4 Information Collected via Customer Support

If you contact support through live chat or email, a record of that conversation may be retained. This is used to improve service quality and assist with future support.

3 Purposes for Using Your Data

nagad88 referral uses collected information only for the following purposes:

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Providing bonuses, cashback, and VIP benefits
• Providing 24/7 customer support (in Bangla and English)
• Internal audits to prevent fraud and money laundering
• Maintaining platform security and technical stability
• Sending important service-related notifications
• Following responsible gaming guidelines

Your information is never sold to third parties or used for advertising purposes without your consent.

4 Data Retention and Deletion

How long your personal information is retained depends on account activity and legal obligations. As a general rule:

• Active account data: retained for as long as the account remains active.
• Transaction records: up to five years for financial verification purposes.
• After account closure: data is deleted once the applicable legal retention period has ended.

If you wish to have your data deleted, contact the support team. The process may take up to 30 days to complete.

5 Sharing Data with Third Parties

nagad88 referral may share information with third parties in the following limited circumstances:

5.1 Payment Processors

Necessary transaction information is shared with bKash, Nagad, Rocket, and associated banking partners to complete deposits and withdrawals. This information is used solely to process the specific transaction.

5.2 Technology Service Providers

Technology companies that support platform operations (server hosting, cyber security) may access data only under contract and to a limited extent.

5.3 Legal Obligations

Disclosure of information may be required under a valid legal order from a competent authority. In such cases nagad88 referral will comply with applicable law and will endeavour to notify the user in advance wherever possible.

6 Cookie Policy

The nagad88 referral website uses cookies and similar technologies. Cookies are small text files stored in your browser that help remember your preferences on subsequent visits.

6.1 Essential Cookies

These cookies are necessary for the site to function properly — they cover maintaining login sessions, ensuring security, and saving preferred language settings.

6.2 Analytical Cookies

These cookies are used to monitor site usage and improve services. No personal identity is attached to them. You can disable cookies at any time through your browser settings, though some site features may become limited as a result.

7 Security Measures

nagad88 referral applies industry-standard technologies and practices to protect your information:

• SSL Encryption: All data transmitted on the site is encrypted via HTTPS protocol.
• Database Security: Passwords and sensitive data are stored in hashed and encrypted form.
• Two-Factor Verification: OTP verification is in place for login and financial transactions.
• Access Control: Staff access to data is restricted based on role and necessity.
• Regular Audits: Systems are tested regularly to identify security vulnerabilities.

Even so, it is not possible to guarantee 100% security on the internet. If you notice any suspicious activity, please notify our support team immediately.

8 User Rights

As a registered user on nagad88 referral, you have the following rights:

• Right of Access: The right to request a copy of the information held about you.
• Right to Rectification: The right to request correction of incorrect or incomplete information.
• Right to Erasure: The right to request deletion of personal data under certain conditions.
• Right to Restrict Processing: The right to object to the use of your data for specific purposes.
• Right to Portability: The right to receive your data in a readable format.

To exercise these rights, send an email to [email protected] or contact us via live chat. Requests are typically processed within 30 business days.

9 Protection of Minors

nagad88 referral strictly does not provide services to anyone under the age of 21. Age is verified at registration and accounts may be re-verified periodically.

If we learn that a minor has provided information, that account will be closed immediately and the associated data will be deleted. If a parent or guardian suspects their child is using this platform, please contact us immediately.

For more information on responsible gaming, read our Responsible Gaming page — it explains how to keep yourself safe and how to set limits.

10 Changes to the Privacy Policy

nagad88 referral reserves the right to update this Privacy Policy from time to time. For any significant changes:

• The "Last Updated" date at the top of the page will be changed.
• Registered users will be notified by email or via live chat.
• For significant changes, re-consent may be requested at the time of login.

Continued use of the site after changes are made will be considered acceptance of the new policy. You are advised to check this page regularly.

11 Contact and Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team. We are ready to respond in both Bangla and English.

For quick answers to common questions, read our FAQ — it covers many frequently asked questions about accounts, payments, and privacy.